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Shipping Policy

At CenterBay, we are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines how and when orders are shipped.

1. Shipping Locations

We currently deliver orders within the United Arab Emirates. Delivery availability may vary based on location and service coverage.

2. Processing Time

Orders are usually processed within a specified timeframe after payment confirmation. Processing times may vary depending on product availability.

3. Delivery Time

Estimated delivery times vary depending on the destination, shipping method, and external factors. While we aim to meet estimated delivery timelines, delays may occur.

4. Shipping Fees

Shipping charges are calculated at checkout and may vary based on location, order size, and delivery method. Any applicable taxes or fees will be clearly displayed.

5. Delayed or Failed Delivery

CenterBay is not responsible for delivery delays caused by incorrect address details, customer unavailability, or circumstances beyond our control.

6. Order Tracking

Tracking information may be provided once the order has been shipped, depending on the courier service used.

7. Damaged or Lost Shipments

If an order arrives damaged or is lost during transit, customers should contact our support team promptly for assistance.

8. Policy Updates

CenterBay reserves the right to modify this Shipping Policy at any time. Updates will be effective once published on the platform.